Refund Policy
Last updated: [Insert date]
Your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Eligibility for Returns
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Returns must be initiated within 14 days of receiving your order.
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Item must be unused, in original condition, and in original packaging.
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Proof of purchase (receipt or order number) is required.
Non-Returnable Items:
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Items marked as final sale
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Gift cards
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Personalized or custom items
Return Process
To request a return, please contact us at support@kronowear.com or Text (516) 956-0095 with your order number and reason for return.
Once your return is approved, we will provide the return address and shipping instructions.
Refunds
After we receive and inspect the returned item, we will notify you of the refund status. If approved, a full or partial refund will be issued to your original payment method within 5–7 business days.
Exchanges
If you received a defective or incorrect item, please contact us immediately. We will replace the item at no extra cost.